# Assisted Hiring Hiring remote doesn’t have to suck. Gain instant & ongoing hiring assistance from real people, so that you can spend more time scaling your business and less energy finding the right fit for your team. ## 1. Vetted & Experienced ### Pre-screened, just for you With a talent pool of over thousands qualified & industry-specialized, remote sales talent at your fingertips, you’ll rest assured knowing that you’ve hired someone as committed to your business as you are. ### Face-to-Face Vetting Previous sales experience, critical thinking & leadership skills. Check. Check. Check. Our talent advocate team meets with every single contractor to screen their abilities. ### Attribute Assessment We know the traits of sales rockstars. That’s why we use a scientific approach to evaluate reps with qualifying experience for attributes that correlate with superstardom. ### In-Depth Onboarding Accountability is key. Before they earn their spot in the talent marketplace, all contractors attend Overpass Training to go over expectations, best practices, payment facilitation, and more. ## 2. Assisted Hiring ### Hiring assistance, from real people Wave bye-bye to your lengthy hiring process and say hello to your dedicated growth consultant. With a deep understanding of your industry and the talent you need to scale, your hiring guru will guide you to the right fit for your team, every time. ### Strategy Meeting Hop on a video chat with your growth consultant to share your current pain points, the details about your open position(s), hiring preferences, and more. ### Handpicked Profiles Qualified matches will be delivered directly to your dashboard whether you dive headfirst into the talent marketplace or let your growth consultant guide the way. ### Assisted Interviews Easily schedule in-app video interviews with one click and feel free to invite your growth consultant along for support. ## 3. Nonstop Support ### Always here to help Our assistance doesn’t end once you’ve made your first hire. Whether you need help on the platform or guidance with a contractor, the Overpass team will be hands-on to assist you as you scale. ### Growth Calls Need assistance scaling? We’ve got your back. Schedule a call with your Growth Consultant for professional guidance whenever you need it. ### Customer Success + Billing Assistance It’s true – there are people behind our chatbox. Shoot us a message and our customer success & billing teams will be happy to help. ### Expert-Led Sales Training Educated SDRs are our kind of people! That’s why we provide all reps in our marketplace with lifetime access to weekly webinars and on-demand sales training modules. ## Frequently Asked Questions ### How will I find the right sales reps for my team? Once you create a job post, Overpass contractors are presented to you in three categories: Best Matches, Handpicked, and Applicants. Best Matches contractors are a pool of candidates that our algorithm identifies as potential matches, taking into account your budget, desired background, and language fluency. Handpicked contractors are manually chosen for you by our Growth Consultants, following a discussion of your goals and preferences. If your "Best Matches" list doesn't seem quite right, this is where we can suggest alternate options. Applicants are the contractors who have applied directly to your job post through the platform. Their background may not be exactly what you envisioned, but they are eager for a chance to prove themselves! ### How does the interview process work? When you find a contractor you’d like to interview, click the Interview button on their profile. The first time you click Interview on a contractor's profile, you'll be asked to propose dates and times when you'll be available to speak with them. You'll also choose whether to conduct the interview via phone call or video chat. We'll provide you with all the additional information you need. ### The interview was great! How do I hire this rep? Following the interview, navigate to the contractor’s profile and look for the Send Offer button. You’ll be asked to provide specific details about this role, including the pay rate you’re offering and the weekly schedule. Those details form the structure of the contract offer, which the contractor can then accept or decline. Once a contract offer has been accepted, you will be charged your initial seat fee, which is prorated based on the time remaining in the month. ### The interview was . . . just OK. Can I interview someone else? Of course! You’re welcome to interview as many potential employees as you like at no cost. We want you to be completely comfortable before you decide to hire anyone. ### Do I need to offer my contractor a minimum amount of hours per week? For best results, contracts should be for at least 15 hours per week. Fewer hours makes it difficult for the contractors to get comfortable with the script and role. ### Can I change the terms of a contract as time goes on? Yes, although bear in mind that changes may affect your contractor’s ability (or willingness) to continue with the contract. ### After a contractor accepts my offer, how soon will they start calling? Contractors are eager to start working, so it typically only takes a few days to get up to speed. While these contractors have experience in general sales, you will need to provide initial training regarding your business and your expectations for their role. ### Do I have to train these contractors? Yes. Contractors have experience with phone sales and with using Overpass, but not with the particulars of your business. You should schedule at least one training session with them prior to the campaign beginning, during which time you can educate them about your sales goals, your product, and also discuss any potential objections they may encounter. We provide a training section within your workspace, where you can provide supplementary instructions or information. Additionally, we offer expert-led, sales training courses through the Overpass Sales Academy which are available to all approved sales & support reps on the marketplace. Though these courses are not meant to replace internal training, they're additional resources to help your rep become as successful as possible in their role within your company.